1st lesson free
The profile of Suppu and their contact details have been verified by our experts
Suppu
- Rate 16 US$
- Response 1h
16 US$/hr
Contact
1st lesson free
- Computer Science
Master Service Desk Management: From IT Analyst /Engineer /Agent to Strategic Leader
- Computer Science
Lesson location
About Suppu
I am the creator of the Service Desk Manager Masterclass, a comprehensive educational series on YouTube. I have dedicated my career to mastering the Professional Standards for Service Desk Managers. My teaching style is practical and result-oriented. I believe that a great Manager isn't just the best technician—they are a leader who understands People, Process, and Performance. Whether you are preparing for a certification or a job interview, I provide the templates, scripts, and frameworks you need to succeed.
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About the lesson
- Primary school
- Junior high school
- SHS 1
- +20
levels :
Primary school
Junior high school
SHS 1
SHS 2
SHS 3
BTS
University education
Adult Education
Facultate (Licență)
Master's degree
Higher national diploma
Doctor of philosophy
Other
GDL
Qualified Lawyer Transfer Scheme
MBA
Pre school
Beginner
Intermediate
Advanced
Professionel
Others
Child
- English
All languages in which the lesson is available :
English
Strategic Leadership: Defining Vision and Mission statements that align with business goals. The 7 Core Competencies: Developing Business Awareness, Emotional Intelligence, and Stress Management. Service Excellence: Moving from ticket-fixing to "Service Desk Champion" status. Career Transition: CV polishing and interview preparation for Management roles.
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Rates
Rate
- 16 US$
Pack prices
- 5h: 80 US$
- 10h: 160 US$
online
- US$16/h
free lessons
The first free lesson with Suppu will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
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