Elisa

Rate 628 GHS
Response 24h
Students
Number of students Elisa has accompanied since arriving at Superprof
3
Number of students Elisa has accompanied since arriving at Superprof

628 GHS/hr

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Web Design
UX design
UI design

UX/CX Design and Research, Information Architecture, Accessibility, Product Strategy Tutor for Ambitious Professionals and Career Changers

Web Design
UX design
UI design

Lesson location

- Online

About Elisa

I’m a senior UX/CX researcher and designer with over 15 years’ experience helping global brands like Charlotte Tilbury, Vodafone and DMGT build better products, services and customer experiences. I’ve led research, design and information architecture across e‑commerce, media, telecoms and learning products, working closely with product, engineering and C‑suite stakeholders to turn complex problems into clear, human‑centred solutions.

Throughout my career I’ve built and mentored high‑performing teams, coached designers and researchers at different levels, and supported many people through career changes into UX, research and product roles. Teaching is a natural extension of my day‑to‑day work: I love breaking down complex topics into simple, practical steps and helping people see their own progress and strengths.

I want to teach because I believe that good UX, accessible design and thoughtful research have a direct impact on people’s lives, and more professionals deserve access to clear, honest, real‑world guidance rather than just theory. My approach is structured but friendly, with kind, direct feedback and a strong focus on your goals, whether that’s landing your first role, growing in a current position, or strengthening a portfolio or case study.

If you’re an ambitious professional or career changer who is ready to do the work, reflect, and apply what you learn, I’d be happy to support you with focused, practical lessons tailored to your background and learning style.

About the lesson

I teach by blending real-world practice, structured frameworks, and very honest feedback so you can apply UX/CX, research, IA, accessibility and product strategy confidently in your own context.

Techniques and methodology
I use a project-based approach: we work on your real portfolio pieces, current role challenges, or a realistic brief (e‑comm, SaaS, CX, service, or learning product) so every session produces something tangible (plans, artefacts, improved case studies).

Sessions mix short theory “bursts” with hands‑on exercises: e.g. critiquing flows, mapping journeys, writing research plans, structuring IA, reviewing accessibility, and connecting UX decisions to product and business outcomes.

I prioritise active learning: asking you to think aloud, justify decisions, and reflect, using critiques and case studies so you internalise principles rather than memorise rules.

We co‑create a personalised learning path based on your goals (career change, senior progression, or specialising in research/IA/accessibility) and adjust difficulty as you progress.

Example: a session on information architecture might include a quick heuristic overview, a card‑sorting or tree‑testing exercise, and then critiquing a sitemap or navigation from your portfolio.

Typical length of a lesson
Standard session: 60 minutes - ideal for focused topics (e.g. usability testing plan, UX case study review, portfolio feedback, interview preparation).

Deep‑dive or mentoring blocks: 90 minutes - best for complex flows, full case-study critiques, journey/service mapping, or end‑to‑end research and strategy.

We can meet weekly or bi‑weekly; for intensive interview or portfolio prep, I often suggest a short series (for example 3‑5 sessions) with clear goals for each step.

Qualifications and experience
15+ years across UX/CX research, design, IA, accessibility and product strategy in ecommerce, media, telecoms and luxury/fashion, including Lead roles at Charlotte Tilbury, DMGT, Vodafone and other digital businesses.

Experience building and scaling research and CX/UX functions, mentoring and line‑managing designers and researchers at different seniorities, and leading cross‑functional collaboration with product, engineering, editorial and C‑suite stakeholders.

Academic foundation in Graphic & Virtual Design with a focus on user‑centred design, usability, accessibility, psychology and business fundamentals, plus ongoing professional development in learning design and people development (CIPD L5 in progress).

Active practice as a learning facilitator and instructor, used to teaching diverse groups and adapting content, pace and examples to different backgrounds and confidence levels.

Who the lessons are for

Levels:

Career changers into UX/CX, product or service design (junior to mid-level).

Practising designers/researchers who want to deepen mixed‑methods research, IA, accessibility, or product‑strategy thinking.

Product managers, marketers, L&D and operations professionals who need stronger UX/CX and research literacy to work better with design teams.

Age and format:

Adults (typically 18+) from early‑career to senior professionals.

Suitable for individuals or small groups; lessons are online and can be tailored to UK, EU or global roles.

Topics you can choose from (or combine):

UX/CX research (planning, methods, synthesis, storytelling).

UX/CX design fundamentals and interaction patterns.

Information architecture and content structure.

Accessibility and inclusive design in real‑world teams.

Product and service strategy, stakeholder communication, and portfolio/case-study development.

UX/CX Design and Research, Information Architecture, Accessibility, Product Strategy Tutor for Ambitious Professionals and Career Changers

Lesson location

About Elisa

About the lesson

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online

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Lesson location

About Elisa

About the lesson

Rates

Rate

Pack prices

online

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